Service and Maintenance
‘Loktec Security Group, with their head office based in Leeds and regional offices in London and Glasgow, supply re-active service engineers and Locksmiths to financial institutions across the UK.’
To ensure a high level of service and maintenance, Loktec Security Group employ a comprehensive team of multi-skilled locksmiths and safe and access control engineers who cover the whole of the UK and are available 24/7 to provide the very best in service delivery. All Loktec engineers are subject to pre-employment screening (PES) to BS7858:2006.
We hold a number of accreditations which demonstrate our commitment to quality, and to the security industry, Loktec Security Group are renowned for exceeding the industries highest standards and this is shown through our range of accreditations.
Our helpdesk is available 24/7 to provide advice and log service calls onto our custom built workflow system which has been designed specifically around our customers’ requirements. The bespoke system provides real time updates to and from our engineers and enables us to keep our clients up to date at all times via our Portal. This also allows us to monitor our engineers and stock to ensure attendance from the closest engineer who has the correct equipment to carry out the works.